Call us today:

0300 3033 581

Safenet Services

refuge services for women and children

Our refuges are open 365 days a year to women and children who are at risk of or are escaping domestic abuse. We are staffed 24/7 to ensure we can respond effectively to emergency referrals to help those in crisis or in immediate need, and also to maintain security and safety for all our residents throughout the day and night.

We offer a communal refuge environment, where women and children live together and use shared communal spaces, kitchens, lounges, etc., building mutually supportive relationships with others who have been through similar experiences.

Most families stay in safe refuge for between 3-6 months, depending on their circumstances. During this time, refuge support workers work together with residents to explore the options available to them, and to help them reach their goals.








Each woman and child living with us in refuge is treated individually, helped to gain confidence, and encouraged and empowered to make their own choices to lead a life free from domestic abuse.

Our refuge services are always in high demand, and women are mostly referred by partner agencies, including Housing, Child and Adult Social Care Services, Police, health care professionals, Domestic Abuse helplines, and voluntary and community organisations.

For more information, contact us on 0300 3033 581 or email

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Tel: 0300 3033 581


Live Chat: Our live chat is available everyday during three dedicated timeslots; 10am – 12pm, 2pm – 4pm and 8pm – 10pm.

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